Under these General Terms and Conditions (hereinafter: GTC), the Contractor, Service Provider, or Supplier shall mean the Seller, while the Buyer shall mean the Consumer or Customer, who may be a legal entity, an entity without legal personality, or a natural person, collectively referred to as the Parties.

These General Terms and Conditions contain certain rights and obligations of the Parties regarding the purchase of products available in the online store, which the Parties accept.

Website: http://belso.hu

Details of the online store operator, the Contractor (hereinafter: Seller):

Company name: Belső és Társa Industrial, Commercial and Service Limited Liability Company

Registered seat: 1152 Budapest, Rákosmező u. 6.

Company Registration Number: 01-09-073913

Registry court: Company Registry Court of the Budapest Metropolitan Court

Tax number: 10493058-2-42

Managing Director: Mézesné Belső Hédi

Bank account number: MBH BANK 10101016-51386100-01004007

Customer (hereinafter: Buyer): the user of the online store under this contract.

Any complaints by the Buyer may be sent to the company's registered seat address or communicated via one of the contact details below:

Phone number: 06-1- 3835012

Fax number: 06-1-3634449

E-mail address: belso@belso.hu

Acceptance of GTC:

1. During the purchase through the online store, the Buyer is required to accept the conditions of these GTC; upon acceptance, a contract under these GTC is concluded between the Seller and the Buyer.

2. If the user does not accept the terms of the GTC, they may not use the services of the Online Store. Purchases cannot be made in the online store without prior registration.

3. Terms and conditions of purchase / ordering:

- Purchases in the Online Store are possible by placing an electronic order in the manner specified in these GTC. Orders are placed and contracts are concluded in the Hungarian language in all cases.

- Only adult persons with full legal capacity who provide their name, company name, mobile phone number, and registered residential address during the ordering process may purchase in the online store. The Seller reserves the right to verify the authenticity of the Customer/Buyer's data (provided at the time of purchase), and if the authenticity of the data contained therein is questionable, to cancel the order. The Service Provider does not accept orders placed in another person's name.

- The Buyer places the product selected on the Seller's website with the intent to order into the shopping cart, simultaneously specifying the type, color, and quantity per type of the products they wish to order. By sending back the confirmation of the order, the Parties enter into a sales contract with each other, under which the Seller is obliged to transfer the ownership of the product to the Buyer and place the product in the Buyer's possession, and the Buyer is obliged to pay the purchase price and take delivery of the product.

- The Seller bears no liability whatsoever for delivery delays, incorrect fulfillment, or any other problems or errors attributable to incorrect and/or inaccurate data provided by the Buyer.

- The delivery costs of an order placed by the Buyer and subsequently not collected, as well as any other damages caused to the Seller thereby, shall be paid by the Buyer to the Seller no later than within 48 hours from the arrival of the payment demand sent by the Seller to the email address provided by the Buyer.

- Confirmation of the Buyer's order shall in all cases include the name, type, color, and quantity per type of the products ordered, the delivery and payment methods selected by the Buyer, the price of the product, the delivery cost, and the expected delivery deadline undertaken by the Customer. In all cases, the Seller shall inform the Buyer without delay upon becoming aware if the ordered product cannot be delivered or cannot be delivered in the quantity ordered, or if the order cannot be delivered within the deadline specified in the confirmation. The Seller shall inform the Buyer of the above circumstances in writing no later than the original delivery deadline, specifying the modified delivery deadline, with the provision that the Buyer may indicate to the Seller within 48 hours of the receipt of this notification whether they accept delivery under the modified terms as contractual performance, or wish to withdraw from the order. An explicit, written statement from the Buyer is required to maintain the order.

- Placed orders may only be changed by Buyers via email. Once an order has been dispatched by post—following notification thereof—the Buyer may no longer make changes to it.

- The signature of the Buyer/Customer or their authorized representative on the delivery note or invoice certifies the quantitative receipt of the product. Delivery/receipt takes place on the basis of the data specified on the delivery note/invoice, which is based on the label printed by the certified piece-counting scale.

- The Seller retains contracts concluded through its website at its registered seat for 1 year.

Order process:

- You may make purchases in our online store after registration.

- After specifying the size, color, and quantity of the product you wish to purchase, it must be placed into the shopping cart.

- If the products, quantities, colors, and sizes are correct, please select your preferred Delivery Method.

- In the case of advance payment, of which you will also receive confirmation by email, the Seller issues the invoice, which includes the commercial value of the goods and the delivery cost.

- In the case of cash on delivery or personal pickup, the Buyer/Customer receives the invoice upon delivery or pickup.

- The Seller provides the opportunity for the Buyer to request a preliminary price quote for the selected products, which does not obligate the Buyer to order the product.

Conclusion of the Sales Contract:

1. If the Buyer sends an order through the http://belso.hu website and the Seller confirms the order by email, a sales contract is concluded between the Parties. If the email confirming receipt of the order does not arrive to the Buyer within 48 hours, the Buyer is released from the obligation of their offer and is not obliged to

2. The Buyer accepts that a contract concluded in this manner shall be deemed to have been concluded in writing, and shall be governed by the statutory provisions in force in Hungary, with particular regard to the provisions of the GTC detailed herein.

3. The contract is concluded in the Hungarian language and is stored automatically in electronic form by the Online Store. It is accessible to the user after logging into the Online Store. The user may read, save, or print its content.

Right of Withdrawal:

The Buyer has the right to withdraw from their purchase within 14 working days of receipt of the product(s) ordered online. In this case, the Seller is obliged to refund the purchase price paid for the product to the Buyer no later than within 30 days following the withdrawal and the return of the product. The refund does not apply to the shipping costs, and the product

If you wish to exercise your right of withdrawal, you may do so in writing, by letter or email, referring to the product and the order. You may exercise your right of withdrawal within 14 working days of receipt of the product. In the case of withdrawal by postal letter, the date of posting shall be taken into account when calculating the 14 working days. If possible, send the letter as registered mail with advice of delivery so that the date of dispatch can be clearly proven. Please return the ordered product to our company's address. The postage costs incurred by returning the product shall be borne by the buyer. Do not return the product via cash on delivery! We are unable to accept packages returned via cash on delivery, and the cost of returning such packages shall also be borne by the buyer! The right of withdrawal does not apply to products used improperly or to products that have already been used! The price of the product will be refunded to the specified bank account within 30 days following the return of the product. In the case of Section 29 of Government Decree No. 17/1999 (II.5.), with particular regard to paragraphs a) and d) – the consumer may not exercise their right of withdrawal if they placed their order on this website, the Seller delivered items exactly corresponding in time and content, but the Buyer nevertheless does not wish to take delivery. On the other hand, the Buyer does not have the right of withdrawal for products made specifically to their specifications (custom-made). In this case – in view of correct performance – the government decree does not obligate the Seller either to transport the products back or to refund the fees.

Essential properties of the product:

The range of products offered for sale by the Seller, included in its product catalog, and available for order and purchase by the Buyer can be viewed on the Seller's website, while the specifications for individual products can be accessed by clicking on the respective product.

The Seller specifically calls the Buyer's attention to the fact that it undertakes no warranty for products stored under unsuitable conditions or used improperly.

If the product is decorated with Swarovski crystals and comes into contact with solvents during storage or use by the Buyer, deterioration in quality may occur, for which the Seller assumes no warranty.

The Buyer acknowledges that the color shade of the ordered products may differ from reality depending on the material type and the monitor's color settings.

Terms and Conditions of Delivery:

a) If you select the "cash on delivery" option as the payment method and domestic delivery is involved, the delivery of the ordered product(s) shall proceed as follows:

House delivery of the ordered products within Hungary is performed by a courier service selected by the Seller.

The shipping cost of the product is calculated based on the weight of the shipped product and the cash-on-delivery amount. The shipping cost shown upon ordering represents the maximum amount and is indicative only. The Seller always adjusts the shipping costs to the current rates of the courier company, over which it has no influence. Payment by cash on delivery takes place simultaneously with the receipt of the product, at the place of receipt. Cash-on-delivery service is available only within the territory of Hungary. If multiple products are ordered at the same time, the Seller shall dispatch the products to the Buyer in a single package in order to achieve a more favorable shipping cost.

The home delivery fee applies to a single delivery to a delivery address within Hungary. If the delivery of the goods fails due to the fault of the Buyer, the Buyer is obliged to reimburse the cost of re-delivery. If two or more failed deliveries occur from the same address or to the same Buyer, the Seller will subsequently send further goods to this Buyer or address only in the case of advance payment, of which the Seller shall inform the Buyer according to the conditions governing order confirmation.

b) If you select the "payment by advance bank transfer" option as the payment method, your transfer should be made to the account holder and account number listed below:

Account holder's name: Belső és Társa Kft.

Account holder's bank account number (MHB Bank): 10101016-51386100-010040007

In the notice section, please include the Buyer's name and the number of the invoice received in advance!

In the case of advance bank transfer, the Buyer shall transfer the purchase price and the shipping cost to the Seller's bank account within 5 working days following receipt of the order confirmation and the invoice.

Delivery is possible within Hungary; for other destination countries, delivery takes place after agreeing on the shipping costs. The Seller is only obliged to arrange the delivery of the ordered products once the full purchase price of the Buyer's order has been credited in full to its account. The Seller sets a payment deadline of 5 working days; therefore, if the amount corresponding to the order is not credited to the Seller's account within 5 working days from the placement of the order, the Seller shall consider the order null and void. In all cases, the Seller shall include the original invoice in the package sent to the Buyer, which the Buyer is obliged to retain.

The Buyer is obliged to check the integrity of the product's packaging upon receipt and, in the event of proper performance, take delivery of the product by signing the delivery note, thereby acknowledging the fact, place, and time of performance. Once this has occurred, the Seller shall not accept any objections regarding missing items. In all cases, the Seller properly ensures that the package is packed appropriately and suitably for transport. If the Buyer notices any visible damage to the package upon receipt, they are entitled to refuse delivery, which fact must be indicated on the delivery note along with the reason for refusal, and must be signed by the Buyer. Responsibility for damage occurring during transport lies with the carrier, pursuant to a separate contract existing between the Seller and the respective carrier.

The Seller performs the delivery of the products at a time agreed upon with the buyer.

c) If the Buyer wishes to collect the ordered products in person, they may do so at the Seller's registered office, at a previously agreed time. In the case of personal collection, only the price of the goods must be paid; no shipping costs shall be charged to the Buyer.

The ordered products are reserved for 10 days from the date of confirmation, after which they are automatically canceled.

Implied Warranty, Product Warranty, and Guarantee:

In the event of defective performance, the Buyer may enforce an implied warranty claim against the Seller pursuant to Act V of 2013 (the Civil Code). Accordingly, the Buyer may request the repair or replacement of the selected product, unless the fulfillment of the claim chosen by the Buyer is impossible or would result in disproportionate additional costs for the Seller compared to the fulfillment of another warranty claim. If the Buyer did not or could not request repair or replacement, they may demand a proportionate reduction of the consideration, or the Buyer may repair the defect themselves or have it repaired by another party at the Seller's expense, or—as a last resort—may withdraw from the contract.

The Buyer may also switch from the chosen implied warranty right to another, but the cost of the transition shall be borne by the Buyer, unless it was justified or caused by the Seller.

The Buyer is obliged to notify the Seller of the defect without delay after its discovery, but no later than within 5 working days from the discovery of the defect. The Seller undertakes a 3-month warranty for products ordered through the webshop.

In the event of a defect in a movable item (product), the Buyer may—at their choice—enforce either an implied warranty claim or a product warranty claim.

As a product warranty claim, the Buyer may exclusively request the repair or replacement of the defective product.

A product is defective if it does not meet the quality requirements in force at the time of its placing on the market. If, despite information provided by the Seller, the Buyer stores the purchased product under inappropriate conditions or uses it in a non-intended manner, they may not exercise their warranty rights.

If the product is decorated with Swarovski crystals and comes into contact with solvents during storage or use by the Buyer, deterioration in quality may occur, for which the Seller assumes no warranty.

The Buyer may enforce their product warranty claim within 3 months from the date the product was placed on the market by the manufacturer. Upon the expiry of this period, the Buyer loses this right.

The Buyer may enforce their product warranty claim exclusively against the manufacturer or distributor of the movable item. In the event of enforcing a product warranty claim, the defect of the product must be proven by the Buyer.

The Buyer may not enforce an implied warranty claim and a product warranty claim simultaneously and parallelly for the same defect. However, in the event of the successful enforcement of a product warranty claim, the Buyer may enforce their implied warranty claim for the replaced product or repaired part against the manufacturer.

For the claim enforcement regarding NEW products sold by the Seller, the legislation listed below applies:

Act V of 2013 on the Civil Code,

Government Decree No. 151/2003 (IX.22.) on mandatory guarantees for certain durable consumer goods,

NGM (Ministry for National Economy) Decree No. 19/2014 (IV. 29.) on the procedural rules for handling warranty and guarantee claims for goods sold under a contract between a consumer and a business.

It is important to note that upon receipt of the ordered product, or at the latest within the working day following receipt, the Seller shall send the receipt to the specified email address. Please retain this receipt to enforce your warranty rights.

The Buyer is entitled to enforce their claims arising from a consumer dispute before a court pursuant to the rules of the Civil Code and the Code of Civil Procedure.

Data Protection:

The operator of http://belso.hu (Belső és Társa Kft., 1152 Budapest, Rákosmező utca 6.)—hereinafter referred to as the Operator—respects the fundamental constitutional right to the protection of personal data, according to which everyone has the right to decide on the disclosure and use of their personal data. Data collected from visitors and registered users during the use of the website shall not be shared with any third party or made public by http://belso.hu.

In formulating its data protection principles, the Operator has acted in compliance with and taken into account the following laws, decrees, and recommendations:

Act LXIII of 1992 on the Protection of Personal Data and the Disclosure of Information of Public Interest;

Act VI of 1998 on the Promulgation of the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data, signed in Strasbourg on 28 January 1981;

Act XL of 2001 on Telecommunications, Chapter VIII;

Act CVIII of 2001 on Certain Issues of Electronic Commerce Services and Information Society Services;

Government Decree No. 253/2001 (XII. 18.) on the specific conditions for data processing by telecommunications service providers, data security of telecommunications services, and rules regarding caller identification and call forwarding.